Our packaging has passed strict drop testing. If there is any broken items when you receive the package, pls send us a message on Amazon and we promise to send you a new dinnerware set for free, regardless of how many plates or bowls are damaged.

High temperature firing makes our dinnerware highly resisting chips and cracks. It is thicker and more durable than ordinary tableware.

Yes, it is Microwave and Dishwasher Safe. But we do not recommend putting it in the oven for use.

This is within the normal color difference range. It depends on the weather and is affected by the temperature and humidity of the day, which also proves that the unique color represents pure handmade production.